Return and Refund Policy

• Timeframe: Return requests must be submitted within 30 days of the delivery date.
• Restocking fees: We do not charge restocking fees when a return is approved.
• Refund handling: Once your parcel is received and the item is checked, refunds are issued within 7 business days.
• Postage for returns: Return shipping costs are paid by the customer.

Starting a return
To begin, email support@hodgery.com within 30 days after delivery. Please include your order number and the item you would like to return. We can review returns only when the item is unused, in the same condition it arrived in, and sent back with the original packaging, tags, and any included parts. Requests received after the 30 day period may not be accepted.

Do not send parcels back before contacting us. Returns shipped without approval may be declined. If your request is approved, we will email the return instructions, including where to send the parcel. Please pack the item carefully so it is protected during transit. Return postage is not covered by us.

Refunds
After your return is delivered to us, we inspect the item to confirm it meets the return conditions. If it qualifies, the refund is issued to the original payment method used at checkout within 7 business days. Your payment provider may take additional time to display the refund in your account.

Exchanges
If you would rather exchange an item, email support@hodgery.com with your order number and the item details. We will explain the steps and confirm what is possible based on stock and eligibility.

Cancelling an order
If you need to cancel, contact support@hodgery.com as soon as you can. A cancellation can be considered only before the order is processed or dispatched. If the parcel is already on the way, you will need to wait for delivery and then request a return within the 30 day window.

Damaged items or the wrong item received
If something arrives damaged or you receive a different item than ordered, email support@hodgery.com and attach clear photos of the item and its packaging. After we review the details, we will arrange a replacement or another suitable solution at no extra cost.

For further information, please review our Terms of Service.