Shipping Policy

Key shipping information

• Daily cut off: 2:00 PM (GMT-4)
• Processing time: 1 to 2 business days (Monday to Friday)
• Delivery time: 5 to 8 business days (Monday to Friday)
• Shipping costs: Free shipping within the United States

How shipping works
After you place an order, we send an order confirmation to the email address entered at checkout. Your order then enters processing, where we review the order details and prepare the parcel for dispatch. Processing takes 1 to 2 business days (Monday to Friday). .

Once processing is finished, the parcel is passed to the carrier for dispatch. Delivery time is estimated at 5 to 8 business days (Monday to Friday) from the dispatch date. Any costs shown at checkout can be reviewed before you complete payment, and free shipping applies within the United States.

Couriers
We ship orders within the United States using established carriers. Depending on your address, parcel size, and service availability, delivery may be completed by USPS, UPS, or FedEx. The carrier used for your shipment can vary, and the selected carrier will be shown in your tracking details after dispatch.

Tracking
When your parcel is dispatched, we send a shipping confirmation email that includes tracking information. Tracking may take a short time to appear after the carrier receives the parcel. You can also follow your shipment here: Track your order here.

Delays
Estimated delivery windows are not guaranteed and may change due to factors outside our control, such as carrier volume, weather conditions, peak season demand, address checks, or routing disruptions. If your parcel has not arrived by the end of the estimated window, we recommend checking the latest tracking updates first and allowing a few extra business days. If the delay continues, contact our support team with your order number so we can review the shipment status.

Cancelling an order
If you need to cancel, contact support@hodgery.com as soon as you can. A cancellation can be considered only before the order is processed or dispatched. If the parcel is already on the way, you will need to wait for delivery and then request a return within the 30 day window.

Damaged items or the wrong item received
If something arrives damaged or you receive a different item than ordered, email support@hodgery.com and attach clear photos of the item and its packaging. After we review the details, we will arrange a replacement or another suitable solution at no extra cost.